Question 1

What is Desert Haul Home Services?

Accepted Answer

Desert Haul is a guided home maintenance app for U.S. homeowners. It turns seasonal maintenance into simple checklists, reminders, and repair task tracking so you can protect your home year-round, in any climate.

Question 2

Do I need a subscription to use the app?

Accepted Answer

No. You can create an account, add your home, and use a selection of free checklists at no cost. Premium unlocks every checklist, advanced reminders, and extra home slots.

Question 3

What is included in Premium?

Accepted Answer

Premium gives you access to all 10 maintenance checklists, customizable reminder schedules, the ability to add more homes, and priority support. It is billed monthly or yearly through Stripe.

Question 4

How do the checklists work?

Accepted Answer

Each checklist walks you through seasonal tasks room by room or system by system. Tap items to mark them complete, flag anything that needs attention, or skip items that do not apply. Completed checklists automatically reschedule based on their frequency.

Question 5

What happens when I flag an item as 'Needs Attention'?

Accepted Answer

Flagging an item creates a repair task in your Tasks list. You can add notes, set a priority, and track it until it is resolved.

Question 6

Can I customize reminder schedules?

Accepted Answer

Yes. Premium users can open any checklist, tap the reminder settings, and adjust the frequency, lead time, and next due date to match their home and schedule.

Question 7

How many homes can I add?

Accepted Answer

Free accounts can add one home. Premium accounts can add up to 10 homes, which is the current account limit.

Question 8

How do I cancel my subscription?

Accepted Answer

Go to Settings and tap 'Manage billing' to open the Stripe Billing Portal. You can cancel there. Premium access continues until the end of your current billing period.

Question 9

Is my data secure?

Accepted Answer

Yes. We use industry-standard authentication and encrypted connections. Your home and task data is stored securely and never sold to third parties.

Question 10

Who do I contact for support?

Accepted Answer

Reach out through the Settings page or email support@deserthaul.example.com. We are happy to help with account, billing, or maintenance questions.

Frequently Asked Questions